1. Introduction
H&H Synapse ("H&H Synapse," "we," "us," or "our") is committed to protecting your privacy and handling your personal data in a transparent and secure manner.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website, engage with our services, or otherwise interact with us.
By using our services, you agree to the collection and use of information in accordance with this policy.
2. Company Information
H&H Synapse
United Kingdom Office:
40 Woodbine Street, Liverpool, Merseyside
Canada Office:
97 Fennell Crescent, London, Ontario N6E2E2, Canada
Email: info@hhsynapse.com
3. Scope of Services
H&H Synapse provides AI-powered marketing, automation, and business growth services, including but not limited to:
- Digital marketing strategy
- Lead generation systems
- AI integrations and automation
- Performance optimization
4. Information We Collect
4.1 Information You Provide
- Full name
- Email address
- Phone number
- Business/company details
- Billing/payment details
- Messages, inquiries, or support requests
- Any files, data, or materials submitted
4.2 Automatically Collected Information
- IP address
- Browser and device information
- Website usage data
- Interaction and engagement metrics
4.3 Third-Party Data
We may receive information from:
- Payment processors
- Analytics tools
- CRM and marketing platforms
- Integration services (if connected)
5. How We Use Your Information
We use your information to:
- Deliver and manage services
- Communicate with you
- Process payments
- Improve performance and functionality
- Ensure platform security
- Comply with legal obligations
- Provide marketing communications (where permitted)
6. Legal Basis (GDPR Compliance)
We process data under:
- Contractual necessity
- Legitimate business interests
- Consent (where applicable)
- Legal obligations
7. Data Sharing
We may share your data with:
- Trusted service providers (hosting, payments, analytics)
- Legal authorities (if required by law)
- Professional advisors (legal/accounting)
We do not sell your personal data.
8. International Data Transfers
As a global business, your data may be processed outside your country. We implement appropriate safeguards to protect your data.
9. Data Retention
We retain data only as long as necessary to:
- Provide services
- Meet legal requirements
- Resolve disputes
10. Data Security
We implement reasonable technical and organizational measures to protect your data. However, no system is completely secure.
11. Your Rights
Depending on your jurisdiction, you may:
- Access your data
- Request corrections
- Request deletion
- Restrict processing
- Withdraw consent
Contact: info@hhsynapse.com
12. AI & Data Usage
H&H Synapse uses AI technologies to deliver services.
We do NOT use private client data to train public AI models.
Clients are responsible for reviewing AI-generated outputs.
13. Age Restriction
Our services are strictly intended for individuals 18 years or older.
14. Third-Party Links
We are not responsible for external websites or services linked from our platform.
15. Policy Updates
We may update this policy at any time. Continued use constitutes acceptance.